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IRDAI Assigns IIB to Build Unified Digital Insurance Portal

The Insurance Regulatory and Development Authority of India (IRDAI) has officially entrusted the Insurance Information Bureau (IIB) with the responsibility of developing and managing India’s Unified Insurance Portal. This platform is designed to bring all insurance services—purchase, claims, renewals, and tracking—under one digital roof.

IIB, a specialized body with deep insights into insurance analytics and data, will spearhead the technical and operational implementation of the portal. The aim is to simplify user experience, increase transparency, and curb insurance mis-selling through centralized and verified information access.

The portal will include services from all life, health, and general insurers in the country. Consumers will benefit from standard product comparisons, real-time claim status, and grievance redressal tracking—all from a single platform. IRDAI believes this step is crucial to achieve